This Privacy Policy describes the information that uconcierge.com.my, an Malaysia based corporation (“uconcierge.com.my”, “we” or “us”) collects through the web sites and mobile services operated by us and how we use that information. This Privacy Policy applies to the services, products and platforms offered by us, as well as any other applications, content or features that we may from time to time offer. This Privacy Policy is aimed to ensure handling of information by us on industry standards and practices.
The privacy of our users is very important to us. Please read this Privacy Policy before using the uconcierge.com.my widget, website, or submitting any personal information. By using the uconcierge.com.my widget, website, or any other services, you are accepting the practices described in this Privacy Policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the Privacy Policy whenever you visit our web sites to make sure that you understand how any personal information you provide will be used.
This Privacy Policy hereby incorporates by reference all terms, conditions, rules, policies set forth in the uconcierge.com.my Terms and Conditions (“Terms”). Capitalized terms not defined in this Privacy Policy are defined in the Terms.
If you have any questions about our Privacy Policy, please contact us at support@uconcierge.com.my.
Personal information we collect
“Personal Information” is information about you that is personally identifiable to you, like your name, address, email address or phone number, as well as other non-public information that is associated with the foregoing.
If you register for an Account with uconcierge.com.my, we collect and store Personal Information that specifically identifies you or your Account. We will collect the following information:
- Your first and last name (or company name)
- Your e-mail address and other contact details
By submitting Personal Information to us and agreeing to the terms of this Privacy Policy, you expressly consent to the processing of your Personal Information according to this Privacy Policy. Your Personal Information may be processed by uconcierge.com.my where it was collected, as well as other countries where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Disclosing of your information
Disclosure to Third Parties:
We may share your information with third-party business partners, for instance, for the purpose of enhancing our products and services. If you do not want us to share your personal information with these companies, contact us at support@uconcierge.com.my.
We may provide third parties with aggregate statistics about our members, traffic patterns, and related web information. This data reflects website usage patterns gathered during visits to our website each month but does not contain behavioral or identifying information about any individual member, unless that member has given us permission to share that information. We may also provide log files and other databases of user information to third parties for analysis, so we can get a better understanding of traffic through our website.
We may also use third party advertisements on the website to support uconcierge.com.my. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our website, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our Site, and in some cases, whether you have Flash installed.
If the ownership of all or substantially all of our company changes, we may transfer your information to the new owner so that the service can continue to operate. In such a case, your information would remain subject to the promises made in any pre-existing Privacy Policy.
Disclosure to Service Providers:
We may share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us, to which these services may include:
– Payment processing
– Providing customer service
– Sending marketing communications
– Conducting research and analysis
– Providing cloud computing infrastructure
Consequences of Data Security Breach
In the unlikely event of data theft of other illegal access to your personal data we shall promptly inform you within ten business days upon discovery of such circumstances, shall use all reasonable efforts to cease illegal access immediately upon its discovery and shall also use all reasonable efforts to prosecute the third parties, that have acquired illegal access to your data (including by way of informing the relevant authorities, if required) and prevent any future use or distribution of such data.
Disclosure to Law Enforcement Agencies:
uconcierge.com.my cooperates with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud, theft, harassment and other rights. We can (and you authorize us to) disclose any information about you, including the content of your online communications, if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; (b) protect or defend the rights or property of uconcierge.com.my or third parties; (c) assist in an investigation; or (d) respond to an emergency that poses a threat to the safety of users or other persons.
Access and accuracy of your information
We strive to keep your personal information accurately recorded. We have implemented technology, management processes and policies to help maintain data accuracy. We provide our members with reasonable access to personal information that they provided to us and the reasonable ability to review and correct it or ask for its deletion, as applicable. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data.
To view and change the personal information that you directly provided to us, please contact us at support@uconcierge.com.my.
Your consent
By using our website, and/or using the Services, you agree to the terms of this Privacy Policy as they may be amended as necessary. If you use this website your visit and any dispute over privacy is subject to this Privacy Policy and our Terms, which include limitations on damages and application of the law of Malaysia.
Changes to our Privacy Policy
If we change our privacy policy, we will post the revised policy statement here, with an updated revision date. If we make significant changes to our statement, we may also notify all members whose personal information we have retained by other means, such as sending an email or posting a notice on our home page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us at support@uconcierge.com.my. In order for us to take the appropriate action please describe in reasonable detail the nature of your request or inquiry.